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TERMS & CONDITIONS    Click here to download the rental agreement form

The following Villa Rental Terms & Conditions form the basis of your contract with Villa 44. Therefore, please ensure you read this information carefully.

Bookings

Provisional bookings will be accepted by e-mail, post, fax or telephone. All bookings are subject to receipt of a 25% deposit and a confirmation, in writing, issued by Villa 44. The balance of the accommodation must be paid to the Villa 44 six weeks prior to arrival.

For late bookings, ie., those made within 6 weeks prior to occupation, full payment will be required to confirm the reservation. It is the client’s responsibility to ensure that all payments are cleared prior to their departure. All confirmations will be issued in writing. We reserve the right to decline a booking. A contract will come into force once we have accepted the booking and a confirmation receipt have been issued.

Payment

Payment can be made by bankers’ draft, cheque, or cash transfers direct to our bank account. Bank details will be provided in these cases. All payments received and monies due for services booked will be set out in a confirmation account issued by Villa 44. It is the client’s responsibility to ensure all monies due are paid by the due date on the confirmation account. Failure to pay monies by the due date may result in services booked being cancelled and the loss of any payments already received.

Accommodation

The accommodation is for the Villa described in this web site only, Villa 44 at Parque da Floresta. 

Prices

All prices quoted are in Euros. Villa 44 fully guarantees to provide accommodation to you at the price quoted, with the exception of any increase in tax. Such increase will be borne by you.

Changes to your booking

Any change to the booking details after receipt of confirmation is subject to availability.

Cancellation Policy

All cancellations must be notified to VIlla 44 in writing by the person nominated on the initial booking confirmation.
In the event of a cancellation, we would apply the following scale of cancellation charges to the rental cost:

42 – 29 days 50%
28 – 15 days 75 %
14 – 1 day 100%

* No refund will be made to clients vacating the property prior to the expiry of the reservation period

Client Feedback/Complaints

We will endeavour to do our best to rectify any problem on ay the villa, very often what might seem to be a serious problem can be resolved relatively easily once we are aware of the situation. No liability can be accepted where this procedure has not been followed, as we have been deprived of the opportunity to investigate and solve the problem. Villa 44 undertakes to acknowledge the complaint upon receipt and to respond within 14 days unless extenuating circumstances prevail. If appropriate, should an offer of compensation be made, this will be set out in the correspondence.

Breakages / Damages Deposit

While on holiday, all clients must behave with propriety and not cause damage, distress, danger or annoyance to other clients or their property. If you do not comply with these stated responsibilities, you will be liable for the cost of repairs or replacements. In order to cover such costs, you will be required to pay on arrival a 250 refundable breakages deposit. Cash, cheque or bank transfer are acceptable. Any breakages or damages should be reported to Vila 44 as soon as they occur, so they can be rectified prior to the arrival of the next clients. Subject to the deduction (where appropriate) of any breakages or damages, deposits will be refunded after departure.

Liabilities

Villa 44 cannot accept liability for circumstances arising out of its control, amounting to ‘force majeure’, including war or threat of war, industrial action, terrorist activities, riot, civil war, weather, earthquake, failure of electric, gas or water supply, noise, etc.

Holiday Insurance

We advise our guests to take out insurance for all the party members, covering cancellation charges and emergency assistance, including repatriation in the event of accident or illness.

Pets Policy

Pets are not allowed unless previously agreed in writing. Pets are not allowed in communal areas and must be kept under control at all times.

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